Tell us about your experience working with the Law Offices of Sameer Kumar!
But before you even get started I want to thank you. I know you don’t have to do this. But by providing your feedback and opinion it allows us to improve the level of service we provide you and future clients. For that I genuinely appreiciate you taking a few minutes to help us out.
Sameer Kumar, J.D.
Below you’ll find 3 things I need from you (don’t worry, it won’t take more than 5 minutes):
1) Feedback. Let us know how we did. Did we handle your case well? Was everyone from the receptionist, to the paralegal to the attorney helpful and courteous? Did we do anything wrong? What could we improve upon? Don’t hold back – there’s no need to be polite. Let us know exactly how you felt (we won’t take it personally – we’ll just work to improve).
2) A Testimonial. What you say about us holds more weight than anything we could say about ourselves. So let us know what you’d like to share with others. I know what you’re thinking, “sure, no problem but what do I write?” You’re not the first client to ask that. So here’s an easy way to think about it. Just answer three simple questions:
- “What was the most valuable aspect of working with us (ease of filing, the information provided, peace of mind, responsiveness, being kept informed, something about the way we treated you, etc.)?”
- “How did the service or advice you received help you?” Be as specific as possible (i.e. ‘I was able to avoid falling out of status,’ ‘It clarified my doubts about my H-1 visa,’ ‘I was able to bring my spouse from overseas without any problem,’ etc.).”
- “Would you recommend our services to your friends or family and why?”
That’s it. Just answer those simple questions and you’ll have given us a great testimonial.
3) Referrals. Honesty, we EXPECT referrals from you. Ok, that sounds a bit demanding but it’s true. If are absolutely THRILLED with our service we really do expect you to refer your friends and your family to us. Nothing would make us happier than for you to rave about how happy you were with our services.
See, about 90%-95% of our business comes through word-of-mouth. And the clients who come through referrals are the best clients. They have a great idea of what it is going to be like to work with us even before they even arrive and we know that they are going to be great clients to work with. It’s a win-win situation.
WAIT! WAIT! WAIT! That’s not enough. This needs to be a WIN-WIN-WIN situation!
So when you refer a client to us you are going to get a special thank-you surprise from us. We appreciate referrals and we make sure that you know how much we appreciate them. When your friends & family work with us you can just sit back and wait for your surprise thank-you. Promise!
Just fill out the information below with people you know could benefit from our services. We will contact them, let them know you gave us their names and if they like, we’ll send them our introductory package – that’s it.
So go ahead and take a few minutes to fill out the information below.
Thank you again!
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